Returns & Exchanges

At Franklin & Poe, we stand behind the quality of our goods and want you to be fully satisfied with your purchase. If your item isn't the perfect fit, we offer returns and exchanges on unworn, unwashed items with original tags within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange for a different size.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original, sellable condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.

• 4.
  Refund Processing

  Once our team inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.